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Senior Network Administrator in Charlotte, NC at CPI Security

Date Posted: 1/27/2018

Job Snapshot

Job Description

CPI Security is one of the most successful residential and business security companies in the Southeast and employs over 600 people in multiple locations. Currently ranked in the top 15th in the nation, the Company’s continued growth is due, in part, to a corporate culture dedicated to superior customer service, cutting-edge technology and community involvement.

CPI Security fosters a positive work environment that encourages everyone to strive to be the best. If you are confident in your abilities and take pride in your achievements, step up and identify yourself! We are currently recruiting for a Business Analyst/Quality Assurance Analyst.
Essential Duties:
• Provide supervision and direction regarding network and hardware infrastructure
• Facilitate the purchase, integration, deployment and maintenance processes for related hardware including, but not limited to: structured wiring, LAN, WAN, WLAN, video conferencing, PBX, servers, desktops, laptops, mobile devices and all network applications
• Lead, manage, develop and support IT Network and infrastructure staff
• Prioritize and manage Break/Fix and IT Requests pertaining to application and/or software support and development
• Develop or purchase, deploy and maintain company network and infrastructure technologies
• Perform all facets of successful project management of key network and infrastructure projects
• Assist in the development and implementation of IT strategy company-wide, as well as intradepartmental goals
• Create, maintain, deploy and inspect IT governance
• Ensure compliance with corporate policies, state laws, PCI, Do Not Call and other government requirements
• Provide exceptional customer service in the receipt, troubleshooting and resolution of all internal and external inquiries and issues
• Encourage and demonstrate active participation in community service and outreach projects
• May have additional duties as assigned by Management

Job Requirements

• Bachelor’s Degree in Computer Science, Information Technology or related field
• 5 years previous managerial or supervisory experience
• Demonstrated project management experience
• Previous experience with network and infrastructure management including routers, switches, mobile connectivity, servers, desktops, laptops, PBX and IT appliances
• Previous experience with ITIL or MOF Frameworks
• Previous experience with WAN/LAN security
• Clean criminal background check with no felonies and proof of acceptable driving record
• Willingness to submit to a drug test